Legal · Data Protection

akp44 Privacy Policy

This Privacy Policy explains how akp44 collects, uses, stores, and protects the personal information of players across Bangladesh. Your privacy matters to us and we are committed to handling your data responsibly.

Last updated: 1 January 2026

🔒 SSL Encrypted 256-bit encryption on all data transfers

🚫 No Data Selling We never sell your personal data to third parties

✋ Your Rights Access, correct, or delete your data anytime

🗑️ Data Deletion Request full account and data removal

Section 1

Introduction

akp44 ("we", "us", "our") is committed to protecting the personal information of all players who use the akp44 online casino and sports betting platform at https://akp44.net. This Privacy Policy ("Policy") sets out what personal data we collect, how we use it, who we may share it with, how long we retain it, and the rights you have in relation to your personal information. This Policy applies to all users of the akp44 Platform, including registered account holders and visitors who browse the site without registering.

By registering an account on akp44 or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should not use the Platform.

Scope: This Policy applies to all personal data collected through the akp44 website, mobile platform, customer support channels, and any other service operated by akp44. It does not apply to third-party websites or services that may be linked from the Platform.

Section 2

Information We Collect

akp44 collects personal data that you provide directly to us during registration and ongoing account use, as well as data that is generated automatically through your interaction with the Platform. The categories of personal data we may collect include the following:

👤

Identity Data

Full name, date of birth, national ID number, passport number, or other government-issued identification details provided during registration or KYC verification.

📞

Contact Data

Email address, mobile phone number, and any other contact details you provide when creating your account or communicating with akp44 support.

💳

Financial Data

Payment method details (e.g. bKash or Nagad mobile number), transaction history, deposit amounts, withdrawal amounts, and account balance information. Full payment credentials are processed by our payment partners — akp44 does not store complete card or mobile wallet numbers.

📱

Technical Data

IP address, device type, browser type and version, operating system, screen resolution, referring URL, and session duration data collected automatically when you access the Platform.

🎮

Usage Data

Records of games played, bets placed, results, bonus claims, promotion participation, and other interactions with the Platform that form part of your account activity history.

📄

Verification Documents

Copies of identity documents, proof of address, or source of funds documentation submitted during KYC verification. These documents are stored securely and handled in strict confidence.

Section 3

How We Use Your Information

akp44 uses the personal data we collect for specific, legitimate purposes directly related to providing the Platform and maintaining a safe, fair, and compliant gaming environment. We do not use your data for purposes beyond those listed below without your explicit consent:

To create and manage your akp44 player account, verify your identity, and confirm your eligibility to use the Platform.
To process deposits, withdrawals, and other financial transactions in connection with your account, including verification of payment sources.
To provide customer support, respond to your enquiries, and resolve any disputes, complaints, or technical issues you raise with us.
To comply with our legal obligations, including anti-money laundering (AML) requirements, responsible gaming regulations, age verification obligations, and fraud prevention measures.
To send you service-related communications, including account notifications, deposit confirmations, withdrawal updates, and security alerts.
To send you promotional communications, including offers, bonuses, and news about new games or features on the Platform — but only where you have opted in to receive such communications or where applicable law permits us to contact you.
To analyse usage patterns, improve Platform performance, personalise your experience, and develop new features and services that better serve our players in Bangladesh.

Marketing opt-out: You may withdraw your consent to receive promotional communications at any time by contacting the akp44 support team via live chat or email. Opting out of marketing communications will not affect your ability to use the Platform or receive essential service notifications.

Section 4

Legal Basis for Processing

akp44 processes your personal data on one or more of the following legal grounds. We will rely on the most appropriate legal basis for each specific processing activity:

Contractual necessity: processing is required to fulfil our obligations to you under the Terms and Conditions, including providing account services, processing transactions, and delivering customer support.
Legal obligation: processing is required to comply with applicable laws, including anti-money laundering legislation, age verification requirements, and regulatory reporting obligations.
Legitimate interests: processing is necessary for our legitimate business interests, including fraud prevention, platform security, improving our services, and maintaining the integrity of the gaming environment, provided those interests are not overridden by your rights.
Consent: where we send you marketing communications or conduct optional data processing activities not strictly necessary for the Platform to function, we will rely on your explicit consent. You may withdraw this consent at any time.

Section 5

Sharing of Your Information

akp44 does not sell, rent, or trade your personal data to any third party under any circumstances. We treat your personal information as confidential and only share it in the limited circumstances described in this section.

The categories of third parties with whom akp44 may share your personal data, and the basis for doing so, are set out below. In each case, akp44 requires that the recipient applies appropriate technical and organisational safeguards to protect your data and uses it only for the agreed purpose:

Payment service providers: bKash, Nagad, Rocket, Upay, and banking partners receive the minimum financial data necessary to process your deposits and withdrawals. These providers are subject to their own privacy obligations and industry security standards.
Game and technology providers: game studios such as Pragmatic Play, Evolution Gaming, and other certified providers may receive session and gameplay data necessary to deliver games and calculate outcomes. This data does not include your full identity or financial details.
Regulatory and law enforcement authorities: akp44 may be required by law to disclose personal data to competent authorities in response to a lawful request, court order, or regulatory investigation. We will not disclose more information than is legally required.
Identity verification and fraud prevention services: third-party KYC and fraud screening providers may receive identity data to assist with verification checks and to protect the Platform against fraudulent activity.

No data selling: akp44 will never sell, lease, or otherwise transfer your personal data to any third party for their own marketing or commercial purposes. Any data sharing arrangement is governed by a formal data processing agreement that restricts the recipient's use of your data to the specific purpose for which it was shared.

Section 6

Cookies and Tracking Technologies

akp44 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how players interact with our website. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot be used to access other files on your device.

We use the following types of cookies on the Platform: essential cookies (required for the Platform to function correctly, including session management and security), functional cookies (which remember your preferences and settings to improve your experience), and analytics cookies (which help us understand how players use the Platform so we can improve performance and content). You may disable non-essential cookies through your browser settings, though doing so may affect the functionality of certain Platform features.

Cookie Control

You can manage your cookie preferences at any time through your browser settings. Instructions for managing cookies are available in the help documentation of all major browsers. Please note that disabling essential cookies may prevent you from logging in or using certain features of the akp44 Platform. akp44 does not use cookies to track your activity on third-party websites.

Section 7

Data Retention

akp44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, or to resolve any disputes or enforce our agreements. The specific retention period applicable to each category of data depends on the nature of the data and the legal requirements that apply to it.

In general, active account data is retained for the duration of your account's existence plus a minimum of 5 years following account closure, in line with standard financial record-keeping and anti-money laundering obligations. KYC verification documents are retained for the period required by applicable law, which is typically a minimum of 5 years from the date of verification. Analytics and usage data may be retained in anonymised or aggregated form for longer periods for the purpose of service improvement.

Section 8

Data Security

akp44 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL encryption for all data transmitted between your device and our servers, firewalls and intrusion detection systems, access controls that restrict internal access to personal data on a need-to-know basis, and regular security assessments of our systems and infrastructure.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that affects your personal data, akp44 will notify affected players promptly and take all appropriate steps to mitigate any harm. You are also responsible for keeping your account credentials secure — please see the account security guidance in our Terms and Conditions.

Security tip: Never share your akp44 account password with anyone, including akp44 staff — our support team will never ask for your password. Use a unique password that you do not use on any other website, and enable any two-factor authentication options available in your account settings.

Section 9

Your Rights

As a player on the akp44 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the akp44 support team via live chat or email. We will respond to all verified requests within a reasonable timeframe and in any case within 30 days of receipt:

Right of access: you have the right to request a copy of the personal data that akp44 holds about you, along with information about how it is being used.
Right to rectification: you have the right to request that any inaccurate or incomplete personal data held by akp44 be corrected or updated without undue delay.
Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where applicable law requires deletion.
Right to restriction: you have the right to request that akp44 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing.
Right to data portability: you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that this data be transmitted directly to another data controller where technically feasible.
Right to object: you have the right to object to the processing of your personal data where akp44 relies on legitimate interests as the legal basis, and to withdraw consent at any time where consent is the basis for processing.

How to exercise your rights: To submit a data rights request, contact akp44 support via live chat (available 24/7) or by email at [email protected]. Please provide your registered account details so we can verify your identity before processing your request. akp44 will not charge a fee for reasonable data rights requests.

Section 10

Children and Underage Players

The akp44 Platform is strictly intended for adults aged 21 years and above. akp44 does not knowingly collect, use, or retain personal data from individuals under the age of 21. If you believe that a person under 21 has registered an account or provided personal data to akp44, please contact our support team immediately. Upon confirmation, we will take prompt action to close the account and delete any associated personal data.

Age verification: akp44 applies age verification checks during registration and may request documentary proof of age at any time. Any account found to belong to a person under the age of 21 will be immediately suspended, the balance will be reviewed, and all associated personal data will be deleted in accordance with applicable law and our data retention obligations.

Section 11

Third-Party Links

The akp44 Platform may contain links to third-party websites or services, including game providers, payment partners, and information resources. These third-party sites operate under their own privacy policies and akp44 has no control over and accepts no responsibility for their content, privacy practices, or data handling. We encourage you to review the privacy policy of any third-party site you visit via a link on the akp44 Platform.

Section 12

Changes to This Privacy Policy

akp44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this Policy, we will notify registered players via email or by displaying a prominent notice on the Platform prior to the changes taking effect. The date of the most recent update is displayed at the top of this page.

Your continued use of the akp44 Platform after any revision to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you should stop using the Platform and may request account closure by contacting the support team.

Section 13

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way akp44 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the Platform. For written correspondence regarding data privacy matters, please use the email address below. This is a plain text address — it is not a clickable link.

Email: [email protected]